It starts with a phone call or a referral. Our front-desk and office team schedules your appointment, gathers your records, checks you in, and rooms you so your provider has what they need before they walk in.

Who you'll meet: the front desk and office team, and our medical assistants.

Your provider reviews your labs, blood pressure and history, explains what the numbers mean, and builds a plan with you. Between visits, the team tracks results and follows up so nothing slips through the cracks.

Who you'll meet: your nephrology provider and the clinical staff who support your visit.

When you need more than a routine visit, the same team is still with you: infusion treatments in our office, kidney education classes, planning for dialysis or transplant, and coordination with the dialysis units.

Who you'll meet: our infusion nurses, educators and providers, working alongside the office team.

A lot of kidney care happens when you're not in the building: getting medications approved by your insurance, sending records to other doctors, returning calls, and keeping the practice up to state and federal standards.

Who you'll meet: usually by phone — our office, billing and compliance team.